Privacy Notice

 

Privacy notice

Willow & Wood Ltd is the controller responsible for your personal data. We collect and process your personal data when you request more information about or purchase a product.

This privacy notice provides information on how we collect and process your personal data when you visit our website.

Our website privacy policy contains more detailed information about our data processing (including about data security, data retention and lawful processing bases) and you should read that in conjunction with this privacy notice. See here.

 

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.
  • Contact Data.
  • Financial Data.
  • Transaction Data.
  • Technical Data.
  • Profile Data.
  • Usage Data.
  • Marketing and Communications Data.

 We explain these categories of data here.

We use different methods to collect data about you, which are explained here.

 

How we use your personal data

We will only use your personal data for the purpose for which we collected it which includes the following:

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us.
  • To enable you to participate in a prize draw, competition or complete a survey.
  • To improve our website, products/services, marketing or customer relationships.
  • To recommend products or services which may be of interest to you.

 

How we share your personal data

We may share your personal data with external third parties. More detail can be found here.

 

Your legal rights

For details of your rights under data protection laws, including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk), please see our website privacy policy which can be found here.  

 

Contact details

We have appointed a data privacy manager. If you have any questions about this privacy notice or our data protection practices please contact the data privacy manager. Our contact details are:

Name of data privacy manager: Matthew Strong

Email address: matt@willowandwood.co.uk

Postal address: 8 Charis Avenue, Bristol, BS10 5JD